All in-stock orders from UrineAide will leave our warehouse within 2 days of placing your order, Monday through Friday.
UrineAide uses live carrier rates to calculate your shipping rates at checkout, including orders headed to Alaska and Hawaii.
HOLIDAY SHIPPING & GIFT RETURNS
The holidays are a hectic time for shipping, but any orders placed by midnight PST on December 15th are guaranteed to be delivered by Christmas. As much as we wish we could, we can’t make the same promise for any orders placed beyond that time.
At this time UrineAide is only offered for sale in North America. If you have questions regarding availability in a particular country, E-mail us at firstname.lastname@example.org.
CUSTOMS, DUTIES AND IMPORT TAXES
Duties, import taxes, and brokerage fees are not included in the cost of shipping; these costs are the responsibility of the customer. Be sure to check your local customs agency for details and cost estimates. If an order is returned to sender, the customer is liable for original shipping costs. UrineAide is not responsible for any delays your package may experience in customs. If you have any concerns, contact your local customs office for help and information.
FREIGHT FORWARDING ADDRESSES
Due to tracking accountability, UrineAide will not ship to freight forwarding addresses. If an order is placed with a freight forwarding address, the order will be canceled and payment refunded.